About Us
We're friends first, business partners, second. Some people say that’s risky but we say, what could be better than working with your friend? Also, we love what hospitality stands for, at its core. It’s service, culture, design, rest, exploration, and feeling. It took us a while to know where to go, but we always knew where we came from. We’re guessing your brand is the same.
Enter: KnoWhere Company
KnoWhere you came from, KnoWhere you’re going. Grow with vision, build with feeling, make it for the long haul.
hey, it’s us again, but now it’s why we exist
Our story has been a journey. And I don’t state that lightly. We thought about this idea years ago, at a tricky career spot, knowing we have so much (skill) to give, but not finding the brand fit that said, “we care about the long haul”. Then, we realized we love the audit part, and not enough boutique brands take the energy to do it. It takes time, and resources, sometimes away from more immediate needs, but it’s also reflection with purpose.
So, we knew we needed to incorporate reflection with purpose into our consulting strategy, which isn’t just a business—it’s a reflection of what we believe in. We’re here to create work that matters, led by a shared commitment to quality, that comes across in revenue, values, sustainability (caring about social and environmental) impact, and brand growth for the long haul. Sometimes that does take a little more effort, and a couple of extra brains, and if you work with us, you’ll get the time and the resources.
We will translate vision into lived (guest) experience — aligning story, structure, and strategy into something cohesive, human, and enduring. in a nutshell, something felt.
We will audit and create an implementation plan grounded in your brand’s foundation and curated for the next chapter, creating clarity and purpose across every touchpoint.
Sometimes this means looking at what you’ve done with revenue and marketing strategy as a whole and determining what could be done better, other times it’s a deep dive into values and operational systems to ensure you have the pillars and the tools to succeed. it might be a complete review of your performance and targets based on market trends and consumer sentiments to connect analytics with trajectory and grow with purpose.
Whatever it is, we start with what you have and collaborate to ensure your brand grows meaningfully, with long term planning over short term, and consistency in how you show up for place, people and planet. because the most meaningful brands are not built quickly, nor in isolation. they are built intentionally.
Can’t wait to build with you. ~ Lish and Jacq